Servervault issue

Jordicus · Post by **Jordicus** » Sun Aug 08, 2004 7:34 pm

Ok.. something happened during the course of yesterday and a whole mess of characters were corrupted in the servervault.. This has caused the continual crashing today that people are expereincing.

Unfortunetly, there is only one way to resolve the problem. We have reverted to the previous day's backup of the servervault. This means that unfortunetly the entire previous 36 hours of progress of everyone is gone.

*sigh*

I'm sorry to disrupt your play with this, but there was no other way to get around it. We'll take it one step at a time.

Thanks for your patience and understanding

CheezDoodleS · Post by **CheezDoodleS** » Sun Aug 08, 2004 7:39 pm

All I have to say is..
F------------- S-------- b------- Aegh!!!
DAM!!!DAMN DAMN DAMN!

My Simon level up today and s**t!
I hate this.. how will this be fixed?

fleuretty · Post by **fleuretty** » Sun Aug 08, 2004 7:39 pm

OMG

All my lovely xp....

Let's hope it stopped something far worse

_Wake_ · Post by **_Wake_** » Sun Aug 08, 2004 7:39 pm

And thank you for fixing it befor more bad things happned

Enverex · Post by **Enverex** » Sun Aug 08, 2004 7:40 pm

Um.... couldn't you have given us some warning that this was going to be done? I have spent the entire day from 9am till now (9pm) advancing my crafting skills and getting kitted out and such...

Putting Nathan on hold for now. Can't be bothered to repeat myself. Again.

JollyOrc · Post by **JollyOrc** » Sun Aug 08, 2004 7:41 pm

yay ! Janurs silly try to go beetle belly hunting with the resulting -400 XP got erased !

*hugs the team*

oh, sorry for you others...

Jordicus · Post by **Jordicus** » Sun Aug 08, 2004 7:41 pm

Enverex wrote:Um.... couldn't you have given us some warning that this was going to be done? I have spent the entire day from 9am till now (9pm) advancing my crafting skills and getting kitted out and such...

Putting Nathan on hold for now. Can't be bothered to repeat myself. Again.

and if I had given you a warning 10 minutes ago, it would have changed what?

LadyPhoenix77 · Post by **LadyPhoenix77** » Sun Aug 08, 2004 7:41 pm

So does this mean all characters created in the last 36 hours are gone then?

Arandil · Post by **Arandil** » Sun Aug 08, 2004 7:41 pm

This is the warning I think. I'm sure this is a last resort, and has only ever happened once before.
*shrugs* shit happens, could be worse, it's not a vault wipe...

Arandil

Post by **Nighthawk4** » Sun Aug 08, 2004 7:42 pm

CheezDoodleS wrote:I hate this.. how will this be fixed?

We all hate this.

However, if I understand Jordicus correctly - this is the fix.

Either we are all screwed equally due to the servers crashing or we are all screwed equally due to the rollback to the earlier (hopefully pre-screwup) copies of our characters.

Sorry, but these things happen. This is why we take Backups

EDIT: I hate it when half a dozen other people can type faster than me

Aradan Kir · Post by **Aradan Kir** » Sun Aug 08, 2004 7:43 pm

*prays to Gorethar this means he doesn't have to organise his equipment again after dying last night*

better to have characters with some loss of xp, than no Avlis right !

Kareth · Post by **Kareth** » Sun Aug 08, 2004 7:44 pm

Enverex wrote:Um.... couldn't you have given us some warning that this was going to be done? I have spent the entire day from 9am till now (9pm) advancing my crafting skills and getting kitted out and such...

Putting Nathan on hold for now. Can't be bothered to repeat myself. Again.

yeah, it is annoying I have lost almost a whole level and a shed load of gold from crafting.

Still these things happen, nothing real has been lost - just annoying that it happened on a weekend

Malathyre · Post by **Malathyre** » Sun Aug 08, 2004 7:44 pm

This seems to be a rotating thing that takes down servers, one at a time. Here's a question for you, though. I was on the Wilderness when it went down, and when it did, it did say my character was saved to the vault as the server crashed. Since, for example, Elysia is back up now, could I log into Elysia in an hour and would my character be updated with what happened on the Wilderness today? Or would it be better to wait until the problems are all fixed, and just log in after all servers were back up?

Thanks in advance, I posted this because I figured others might have the same question.

JollyOrc · Post by **JollyOrc** » Sun Aug 08, 2004 7:46 pm

Nighthawk4 wrote:Either we are all screwed equally due to the servers crashing or we are all screwed equally due to the rollback to the earlier (hopefully pre-screwup) copies of our characters.

I'm not screwed, I'm happy !

See, every bad thing has an upside.

Post by **Nighthawk4** » Sun Aug 08, 2004 7:46 pm

My guess is that you can login anywhere, as your characters were last seen 36 hours ago - only a guess though.

Kareth · Post by **Kareth** » Sun Aug 08, 2004 7:49 pm

Nighthawk4 wrote:Sorry, but these things happen. This is why we take Backups

At least the backup took - company I used to work for lost 3 months worth of work on a project because the back ups were corrupted - nobody checked to see if the project could fit on just one tape

Jordicus · Post by **Jordicus** » Sun Aug 08, 2004 7:50 pm

yes.. all character are back to 36 hours ago. so it won't matter where you login.

Fifty · Post by **Fifty** » Sun Aug 08, 2004 7:50 pm

36 hours? That is over 2000XP, a level, over 30,000 gold and a successful visit to the Order of the Way!! Aaaaaaaaaaaaargh!

Oh well, no other solution I guess.

Edit: Even worse than I though! I have lost over 5000XP!!

Fuuuuuuuuuuuuuuuuck!!!

That must be the single biggest XP gathering session I have ever had and it is all gone! Why couldn't this have happened last weekend when I got about 200 XP all effing weekend?!?!

Ah, nto your fault, but aaargh!

Aaaaaaaaaaaaaaaaaargh!

Post by **Nighthawk4** » Sun Aug 08, 2004 7:53 pm

Fifty wrote:36 hours? That is over 2000XP, a level, over 30,000 gold and a successful visit to the Order of the Way!! Aaaaaaaaaaaaargh!

Oh well, no other solution I guess.

Hehe - Guys, we got ourselves a Powergamer

Wyrmwing · Post by **Wyrmwing** » Sun Aug 08, 2004 7:54 pm

Does the rollback include database stuff like crafting xp?

I'm sorry to hear this was the only option, but I'd do it ten times over if it made every character playable again.. go team!

Fifty · Post by **Fifty** » Sun Aug 08, 2004 7:55 pm

Nighthawk4 wrote:
Fifty wrote:36 hours? That is over 2000XP, a level, over 30,000 gold and a successful visit to the Order of the Way!! Aaaaaaaaaaaaargh!

Oh well, no other solution I guess.

Hehe - Guys, we got ourselves a Powergamer

YOu have not seen my edit, it is even worse. But let's be honest, level 17 in 10 months as Kered does not even compare to lots of people.

I now have 131,277 instead of about 136,600!!! *cries* My single biggest effort ever to get a level and it is all gone.

AUman · Post by **AUman** » Sun Aug 08, 2004 7:55 pm

Aradan Kir wrote: better to have characters with some loss of xp, than no Avlis right !

Hell yeah!

Jordicus · Post by **Jordicus** » Sun Aug 08, 2004 7:56 pm

DB related info such as crafting and whatnot are fine. It's just char XP and any items gained or lost during that time period..

Gordaan Of Garagos · Post by **Gordaan Of Garagos** » Sun Aug 08, 2004 7:57 pm

Be pleased that it doesn't mean total character loss.

Having lost a character to a vault fuck up before, after 1 year of consistent play... and not even getting a chance to say "goodbye" to him or those he had relationships with was heartbreaking.

36 hours, yeah it sucks... but it could have been a lot worse.

Thanks team,

G

PlasmaJohn · Post by **PlasmaJohn** » Sun Aug 08, 2004 7:57 pm

As a minor consolation, anything database related will remain at its pre-rollback level. Crafting experience, chest contents and rents, etc. Yes, it will seem very weird.

John